FAQs
Frequently Asked Questions CotswoldTech
Q: Do you repair broken laptop screens?
A: We don’t carry out screen replacements ourselves, but we can troubleshoot your laptop to confirm whether a screen repair is the best solution, and advise you on the most cost-effective next step.
Q: How long does a typical PC repair take?
A: Most Hardware repairs are completed within 1–3 working days, depending on parts availability. We’ll always give you an estimate before starting work.
Q: Can you remove viruses and malware from my computer?
A: Absolutely. We clean your system of harmful software, secure your data, and provide advice on how to prevent future infections.
Q: Do you build custom gaming PCs?
A: Yes – we design and build custom PCs tailored to your gaming or professional needs, with the right balance of performance and budget.
Q: Can you recover lost files from my computer?
A: In many cases, yes. We offer data recovery services for documents, photos, and more. The sooner we look at your device, the higher the chances of success.
Q: Do you offer on-site or home visits?
A: Yes – We can come to your home or business to carry out repairs or troubleshooting.
Q: Do you design websites for small businesses?
A: Yes – we create modern, mobile-friendly websites for individuals and small businesses, including hosting and ongoing support if required.
Q: How much does a typical repair cost?
A: Costs depend on the issue and parts required, but we always provide a clear quote before starting any work. Many common fixes are more affordable than you might think.
Q: Is it worth repairing my laptop, or should I replace it?
A: For many standard laptops (especially budget or mid-range models), repair costs can sometimes be higher than replacing the device. This is because many modern laptops are built with sealed units, making parts harder — and more expensive — to replace. In these cases, we’ll always give you honest advice on whether a repair is worthwhile or if a replacement would be more cost-effective.
Q: Do you repair Phones?
A: No, we don’t work on Mobile Phones.
Q: Do you only cover Bussage?
A: We are based in Bussage, but we cover everywhere in Gloucestershire. Including: Stroud, Cirencester, Gloucester, Cheltenham, South Cerney, Nailsworth, Chalford, Bisley, Stonehouse, Whitminster, Eastcombe, Brimscombe, Minchinhampton, Tetbury, Kemble, Frampton Mansell, Painswick, Amberley, Oakridge, Sheepscombe, the Slad Valley, and Woodchester, Andoversford, Oxford, Chipping Norton, Chipping Campden, Broadway, Morton-in-Marsh, Blockley.
Q: Can you fix my Ipad?
A: No we don’t work on any Apple products.
Q: I want to build a gaming PC myself but don’t know which parts to buy, can you advise me?
A: Yes, for a small fee I am able to meet with you and give you expert advice, making sure get the correct components for your build, making sure things like your Motherboard match your Processor, your power supply is sufficient etc.